Fideles Rent a Car – Rental Terms & Conditions
1. Driver’s Requirements
Minimum driver’s age: 23 years old for all car categories.
A valid driving license held for at least 12 months is required.
The driver must present a valid passport or ID card.
2. Rental Period
Minimum rental period: 1 day (12 hours), from 09:00 to 21:00.
Early return of the vehicle is non-refundable.
3. Fuel Policy
Vehicles are provided with a certain fuel level and must be returned with the same level.
Missing fuel will be charged according to the current fuel price.
4. Insurance Coverage
All rentals include:
Third-Party Liability Insurance – covers damages to other vehicles and property, and injury to third parties.
Full Damage Waiver (FDW) – eliminates the renter’s responsibility for damages, except for exclusions listed below.
Insurance does not cover:
Damage caused by driving off-road or on unpaved roads.
Loss of keys or documents.
Driving under the influence of alcohol, drugs, or reckless driving.
5. Use of the Vehicle
The vehicle may only be driven within the island of Rhodes.
Ferry transport is prohibited.
Only the drivers listed in the rental agreement are permitted to drive.
6. Traffic Fines & Violations
All fines and administrative penalties resulting from traffic violations during the rental period are the renter’s responsibility.
7. Breakdown or Accident
In case of an accident, the renter must immediately notify Fideles Rent a Car and the police.
In case of mechanical breakdown, contact our 24/7 assistance number provided in your contract.
8. Cancellation Policy
Cancellations made more than 48 hours before the rental start date: free of charge.
Cancellations made less than 48 hours before the rental start date: subject to a 1-day rental charge.
No-show without prior notice: full rental amount charged.
9. Payment
Payment can be made in cash or by credit/debit card.
10. Governing Law
The rental agreement is governed by Greek law. Any disputes shall be resolved in the courts of Rhodes.